Yes — we offer free worldwide shipping on all orders over £50 / $60.

For orders under this amount, flat-rate shipping applies:

United Kingdom: £4.95

United States: $9.95

Rest of World: £12.95 / $15.95

Digital products (like our self-love journals) are delivered instantly. Your secure download link appears on your order confirmation page and is also emailed to you within minutes.

Physical products (candles, wall art, totes, phone cases, apparel, and physical journals) are made-to-order and shipped with tracking. Delivery times vary by location:

United Kingdom: 7–12 days

United States: 7–21 days

Rest of World: 10–25 days

Because our products are custom-made to order, returns and exchanges are limited:

Digital downloads: Non-refundable once purchased, as files are delivered instantly.

Physical items: We only accept returns or replacements if the product is defective, damaged, or misprinted. Please check sizing, product descriptions, and details carefully before placing your order.

If your order arrives with an issue, email us at hello@thesoftreign.com within 14 days of delivery with photos of the problem, and we’ll arrange a replacement or refund.

Your digital journal will be available instantly after checkout. You’ll see a download link on your order confirmation page and receive an email with the link within minutes. If you’d like a physical copy, you can print the pages yourself at home.

Not always. As our products are crafted and shipped by specialist partners, items may arrive in separate parcels. This means you may receive part of your order earlier than the rest — but don’t worry, everything is on its way.

Yes — The Soft Reign ships worldwide with tracked delivery. Whether you’re in the UK, US, or beyond, your order will be securely delivered to you.

Free shipping over £50 / $60 applies to all destinations.