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Winter Rooted Candle – Fraser Fir
Shipping information
- At The Soft Reign, every product is created with intention — crafted specifically for you and never mass produced.
- Digital products (such as our journals and downloads) are delivered instantly. You’ll receive a secure link on your order confirmation page and by email within minutes. If you wish to have a physical copy, you may print the pages yourself at home.
- Physical products (such as candles, wall art, totes, phone cases, apparel, and physical journals) are made-to-order and shipped worldwide with tracking. Delivery times vary by location:
United Kingdom: 7–12 days
United States: 7–21 days
Rest of World: 10–25 days - Orders with multiple items may arrive in separate parcels, as they are shipped directly from our specialist production partners.
- Free worldwide shipping is available on all orders over £50 / $60.
Having trouble?
If you can’t find your email or tracking link, please check your Promotions/Spam folder.
For additional help, contact us at hello@thesoftreign.com and we’ll be happy to assist.
Guarantee safe checkout
Winter Rooted Candle – Fraser Fir - 4oz / Clear / Fraser Fir
£29.00
FAQs
We’ve included answers to our most common product-related questions to help you shop with ease. Still unsure? Reach out — we’re happy to guide you with softness and care.
Is the shipping free?
Yes — we offer free worldwide shipping on all orders over £50 / $60.
For orders under this amount, flat-rate shipping applies:
United Kingdom: £4.95
United States: $9.95
Rest of World: £12.95 / $15.95
When will I receive my item?
Digital products (like our self-love journals) are delivered instantly. Your secure download link appears on your order confirmation page and is also emailed to you within minutes.
Physical products (candles, wall art, totes, phone cases, apparel, and physical journals) are made-to-order and shipped with tracking. Delivery times vary by location:
United Kingdom: 7–12 days
United States: 7–21 days
Rest of World: 10–25 days
Can I change or return my item?
Because our products are custom-made to order, returns and exchanges are limited:
Digital downloads: Non-refundable once purchased, as files are delivered instantly.
Physical items: We only accept returns or replacements if the product is defective, damaged, or misprinted. Please check sizing, product descriptions, and details carefully before placing your order.
If your order arrives with an issue, email us at hello@thesoftreign.com within 14 days of delivery with photos of the problem, and we’ll arrange a replacement or refund.
How will I receive my digital journal?
Your digital journal will be available instantly after checkout. You’ll see a download link on your order confirmation page and receive an email with the link within minutes. If you’d like a physical copy, you can print the pages yourself at home.
Will my order arrive together?
Not always. As our products are crafted and shipped by specialist partners, items may arrive in separate parcels. This means you may receive part of your order earlier than the rest — but don’t worry, everything is on its way.
Do you ship internationally?
Yes — The Soft Reign offers tracked delivery to select international destinations. We currently ship to the United States, Canada, United Kingdom, Australia, United Arab Emirates, Netherlands, Germany, France, Sweden, Ireland, and New Zealand.
Free shipping is available on orders over £50 / $60 for all of these destinations.